Krystal UK Reviews

Krystal.uk, also known as Krystal Hosting, offers a variety of web hosting plans tailored to different needs. The Amethyst plan, perfect for personal and hobby sites, is priced at £7 per month and includes standard performance, hosting for one site, 10GB NVMe storage, unlimited mailboxes, bandwidth, daily backups, and free SSL certificates. For professionals, the Ruby plan at £11 per month provides enhanced performance, hosting for five sites, 25GB NVMe storage, and includes a free domain. All plans come with the promise of ultra-fast, 100% green web hosting and a 60-day money-back guarantee for those not fully satisfied. Customers can save by opting for annual or biennial payments, with discounts of 16% and 25% respectively. Domain management services start from £7.99 per year. Krystal Hosting emphasizes its commitment to ethical service, renewable energy, and award-winning UK-based support.

Krystal.uk, also known as Krystal Hosting, is renowned for its web hosting services. Among their popular offerings are the Amethyst and Ruby hosting plans, which cater to personal and professional needs respectively. They provide premium features as standard across all plans, including a powerful cPanel control, free SSL certificates, and one-click installation of over 380 applications like WordPress. Their business hosting is PCI-compliant, and they also offer managed WordPress services and virtual private servers for complete scalability and performance. Krystal Hosting is committed to ethical service and sustainability, using 100% renewable energy and offering a 60-day money-back guarantee. Their customer support is award-winning, available through tickets, live chat, or phone, ensuring reliable assistance for their clients.

Krystal.uk, also known as Krystal Hosting, accepts various payment methods for its services. Customers can make payments using credit or debit cards, including Visa, MasterCard, Maestro, and American Express. Additionally, payments can be made through PayPal or via bank transfer. For convenience, invoice payments are automatically processed when a valid credit or debit card is registered on the account. However, payments through PayPal and bank transfer require manual processing. To ensure timely service and minimize any interruption, it is recommended to set the invoice number or account number as the reference when making bank transfers.

Krystal.uk is a UK-based web hosting provider known for its commitment to ethical and green hosting solutions. Founded in 2002, it offers a range of services including standard shared hosting, managed WordPress, cloud VPS, and reseller hosting. The company prides itself on providing premium web hosting that is both user-friendly and environmentally conscious, utilizing 100% renewable energy sources since 2017. With a focus on high performance and reliable service, Krystal.uk caters to a diverse clientele, from individuals to businesses, and emphasizes customer support and satisfaction.

For new Cloud, Premium/Business & Reseller accounts, once you sign up, it will be automatically created within a few minutes and your welcome email will be sent to you with your login details. For domain purchases, they are normally processed within a few seconds. For domain transfers, it can take a few minutes to a few days depending on various external factors.

For .uk domains, you need to transfer your domain name following the guide on transferring .uk domains to Krystal. For non .uk domains, you need to follow the guide on transferring non .uk domains to Krystal.

Generally, you should receive your welcome email and login details within 30 minutes of completing your order. If you haven't received it, contact Krystal to resolve the issue.

To cancel your cPanel hosting service, you need to log in to your Krystal Client Area, click on "My Services," select the package you want to cancel, and follow the steps under the "Billing Information" section. Note that cancelling your hosting package will not automatically cancel your domains, so make sure to follow the separate guide on managing domain renewal.

To change your payment card details, you need to log in to your Krystal Client Area, go to the "Billing" menu, and click on "Manage Payment Card." You can delete the current card and add a new one.